Users' Guide
Reservations
After registering an account, users can make reservations to use the parking area for 24 hours to 480 hours (20 days).
On the reservation screen, enter the times and dates when your vehicle will enter and leave the parking area. As a general rule of thumb, we suggest planning an entry time for your vehicle at the parking area about two hours before your scheduled flight departure time, and expecting to leave the parking area about an hour after your scheduled flight arrival time.
For example, if you want to arrive even earlier for extra time, or if you want to eat after your flight's arrival, before driving home, please take that additional time into account when setting your reservation times.
Registering an Account
To make a reservation to use the parking area, it is necessary to first register an account.
When registering, you must provide your email address, password, name, and contact phone number. You may also optionally register other information to help make reservations faster and easier in the future.
If you have not yet registered an account, click "Register New Account" at the top of the page to get started.
Any information provided when registering will be kept under strict management, in accordance with Narita International Airport Corporation’s privacy policy.
Some cases of mail cannot be delivered by using Hotmail or Outlook has been occurred.
Please use other accounts such as G-mail or contact 0476-34-6400 (operation hours from 9a.m. to 6p.m.).
Payment
A reservation service charge of ¥1400 (50% discount available for disability certificate holders) will be immediately charged to your credit card when you make a reservation. Actual parking fees are paid separately in cash or with a credit card when leaving the parking area. We accept the credit cards shown below. (Note: American Express cards issued overseas are not accepted.)
When You Enter the Parking Area
Please also use the instruction manual (PDF) with photos.
P1 (Parking lot for Terminal 1) From Tokyo/Narita Route using surface roads.
P1 (Parking lot for Terminal 1) Higashi Kanto Highway Route using highway.
Take a parking ticket from the ticket machine at the parking area entrance, then continue into the Multi-story parking lot (2F, 3F, 4F) Parking Area
Where to Park
Parking spaces for reservations are marked with green cones, to prevent people without reservations from using them (cones say "予約車," or "user with reservation").
Find an available space marked with a cone, move the cone out of the way, and park your vehicle. You may use any available parking space in the reserved area.
Make sure that your vehicle remains inside the white lines on either side of the space, and fold in your side mirrors after parking.
Leaving the Parking Area
To pay for parking, use the parking ticket you took from the machine when you entered the parking area.
When leaving the parking space, please put the cone back where it originally was.
When You Enter the Parking Area
Please also use the instruction manual (PDF) with photos.
P5 (Parking lot for Terminal 1) From Tokyo/Narita Route using surface roads.
P5 (Parking lot for Terminal 1) Higashi Kanto Highway Route using highway.
Take a parking ticket from the ticket machine at the parking area entrance, then continue into the parking area. You may use any available parking space in the area for reservations.
Parking spaces for reservations are marked with green cones, to prevent people without reservations from using them (cones say "予約車," or "user with reservation").
Find an available space marked with a cone, move the cone out of the way, and park your vehicle. You may use any available parking space in the reserved area.
Make sure that your vehicle remains inside the white lines on either side of the space, and fold in your side mirrors after parking.
P5 1st floor
P5 2nd floor
P5 3rd floor
Leaving the Parking Area
To pay for parking, use the parking ticket you took from the machine when you entered the parking area.
When You Enter the Parking Area
North entrance (for Pet Hotel customers)
Follow the signs for Terminal 2 International arrivals, and the rightmost lane leads to the North entrance of the parking area. Take a parking ticket at the (unmanned) gate. The gate will automatically open, and you can continue into the parking area. Follow the path to the left, toward the South parking area for about 200 m ahead, there is a ramp that goes down to the right (to B1F). Take the ramp down, and you will arrive in the parking area for reservations.
South entrance
Please also use the instruction manual (PDF) with photos.
P2 (Parking lot for Terminal 2 and 3) Route using surface roads/highway.
Follow the signs for Terminal 2 International departure, and the rightmost lane leads to the South entrance of the parking area. Take a parking ticket at the (unmanned) gate. The gate will automatically open, and you can continue into the parking area.
Where to Park
Parking spaces for reservations are marked with green cones, to prevent people without reservations from using them (cones say "予約車," or "user with reservation").
Find an available space marked with a cone, move the cone out of the way, and park your vehicle. You may use any available parking space in the reserved area.
Make sure that your vehicle remains inside the white lines on either side of the space, and fold in your side mirrors after parking.
Leaving the Parking Area
To pay for parking, use the parking ticket you took from the machine when you entered the parking area.
When leaving the parking space, please put the cone back where it originally was.
Other Notes and Cautions
- The Terminal 1 P1 Multi-story parking lot (2F, 3F, 4F) parking area can accommodate vehicles up to 2.1 m wide, 2.1 m tall, 6.0 m long. The Terminal 1 P5 parking area can accommodate vehicles up to 2.2 m wide, 2.1 m tall, 5.0 m long. The Terminal 2 & 3 P2 parking areas can accommodate vehicles up to 2.2 m wide, 2.3 m tall(Some places are 2.0m tall), 5.7 m long.
- The parking areas can accommodate the following types of vehicles: standard passenger vehicles (classification no. starting with 3), standard cargo vehicles (classification no. starting with 4), small passenger vehicles (classification no. starting with 5 or 7), small cargo vehicles (classification no. starting with 6), and light four-wheeled vehicles for both home and business use. Please note that other types of vehicles may not be parked in the parking areas (vehicles with a classification no. starting with 1, 2, 8, or 9 may be able to use the parking area if the vehicle fits within the limits shown; however, two-wheeled motor vehicles and diplomat vehicles are not allowed).
- Narita International Airport Corporation assumes no liability for compensation for damages related to any theft or accident that occurs at the parking areas. Never leave your parking ticket, keys, or valuables inside your vehicle.
- In the event of accidental or intentional damage caused by a user to parking area facilities or another vehicle, the user will be held responsible for financial compensation.
- If a reservation is canceled, the reservation service charge will not be refunded.
- Parking spaces for disabled users cannot be reserved.